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Português do Brasil
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Are you flying with a low-cost airline (such as Ryanair, Wizzair, easyJet etc)?
Can I check in online?
Can I purchase an additional baggage allowance or add sports equipment to my trip?
Can I take a pet with me on my trip?
Can I use only parts of the travel, for example miss the outward flight and only take the return?
Do I always need a valid passport and visa when travelling abroad?
How can I be sure that I have enough time to change if I have a stopover?
How can I find and print my receipt?
How do I know if I need a passport and a visa for the destination I am visiting?
How much baggage can I take with me?
I booked a trip with you and lost my baggage. What should I do?
I gave the wrong email address when booking and haven’t therefore got a confirmation - what do I do now?
I need assistance when I am travelling, can you help me?
What are the rules regarding liquids, medication, baby food and special dietary items in hand luggage?
What should I be aware of if my return trip consists of two single tickets?
When I booked my trip I did not receive my receipt by email, what should I do?
Where can I find my ticket and what documents do I need to take with me on my trip?